FAQ

Shipping & Delivery

How much does delivery cost?

I live in the USA, what is my shipping time?

I live in the UK, what is my shipping time?

I live in Canada, what is my shipping time?

I live in Europe, what is my shipping time?

I live in Australia, what is my shipping time?

How quickly are orders dispatched?

I entered the wrong address, what should I do?

My delivery failed due to an incorrect address. What happens next?

If your delivery fails because of an incorrect address, you are responsible for the full cost of the order.

If you or someone on your behalf refuses a delivery, we can reissue the order for a $25 surcharge once it is returned to our warehouse. Note that we will not resend the order until the original shipment is received back, and if it isn’t returned to us, you will be responsible for the full cost of the product.
For assistance, contact us at customer@cagechastity.com.

Why isn’t my tracking number showing any information?

We are a trustworthy and genuine team committed to providing reliable and thoughtful service to our global customers. To ensure your order is delivered smoothly, we work with trusted logistics partners to handle shipping and delivery with care.

The tracking number provided corresponds to the final stage of your shipment’s journey and may take some time to activate as your package moves through the process. If you have any questions, feel free to reach out to us via email (customer@cagechastity.com).

Discreet Shopping

Is delivery discreet?

What forms of payment do you accept?

Where can I learn more about payment processing?

Returns & Refunds

Do you offer refunds or returns?

Can I amend my order?

Can I cancel my order?

We can cancel any order that hasn’t yet been shipped. If you need to cancel, please email us (customer@cagechastity.com) as soon as possible.

Once your order is cancelled, you’ll have two options:

Store Credit: Receive 100% of the order value as store credit.
Refund: Receive a refund minus a 10% cancellation fee. This fee helps us cover costs like payment processor fees, which are not refunded to us when an order is cancelled.

This flexible approach allows us to support our customers while managing the costs of running a small business. We truly appreciate your understanding and support!

What happens if my order is refused?

COBRA CHASTITY CAGE

HOLY TRAINER

METAL CHASTITY CAGE

BONDAGE COLLAR

BDSM CUFFS

NIPPLE ACCESSORY

Shipping & Delivery

Discreet Shopping

Returns & Refunds